In March we made a trip to Chicago to resolve some medical problems. We returned dissatisfied, disappointed and thoroughly disillusioned about the quality of Internal Medicine we encountered and, to make matters worse, with no clear answers.

On our return to Naples, we decided to start afresh and look for a doctor in a concierge practice with the hope that we could find someone caring who would take the time to really listen. We are embarrassed to confess there was no science to our initial approach. We went on-line, and searched for concierge doctors near our home.

Good fortune smiled upon us. We visited Dr. Madwar’s office first and have been eternally grateful ever since. We never looked further. Scott Madwar exudes calm professionalism and epitomizes what a true family doctor should be. It is a pleasure to visit an elegant, comfortable doctor’s office, a joy to see the doctor at the allotted appointment time and to never encounter a crowded waiting room!

We have been cared for by a wonderful team, from the supper-efficient and charming Nicole, to kind, caring Nurse Susan to Dr. Madwar, who makes you feel as if you are his only patient. Painstaking care and patience are their hallmark. Arrangements for specialized tests and appointments with specialists are made quickly and conveniently. No longer do we worry about “left and right hands” because communication between Dr. Madwar and everyone else involved in our healthcare is excellent. We thought doctors who answered their own phones, made house calls and followed up on patient care were things of the past but not so with Scott Madwar.

There are no words to express our gratitude to Dr. Madwar and his team and no praise strong enough to adequately describe the care and attention we have received. They are wonderful people doing a job they obviously love and it shows.

Hire Scott Madwar and you won’t look in the rear view mirror with any regrets.

Sincerely,

Kay & Roger Haupt